Pre & After Sale Support
The Network, Travel & More Forum regards its members as partners, with whom it shares a common vision for their Products and Services - while promoting the successful growth of their trademark.
Travel & More Forum’s Mission is to support business activities, in this modern age, with cup-to-date technologies and modern production/distribution methods enabling efficiency and maximization of company growth.
In addition, Travel & More Forum offers its collaborators long standing experience in the Greek Travel Industry and valued insights on Market Growth, Structure, Trends, Opportunities and Market Segment Maturity. Thus, the Forum assists members and their clients in the management and profit growth functions in their operations by providing up-to-date info on: new-products/services, emerging markets and opportunities, market focus and orientations.
In order to provide these services Travel & More Forum constantly researches new and emerging Touristic Markets and Services with parallel and ongoing training of its staff and Dealer Network.
Travel & More Forum’s member companies, have a combined network of 2500 colleagues/distributors in place throughout Greece, providing countrywide end-customer solutions. These relations are long standing and based on mutual success and support. Thus, end-cusotmers enjoy timely and complete ‘Before and After’ sale support on all proposed products/services and on all projects regardless of complexity and budget.
Travel & More Forum, additionally and in order to enhance the uninterrupted operation on all installed products and services, provides:
- Help-Desk Telephone Support
- Countrywide OnSite Support and Training through the dealer network, and
- Online Documentations through our member sites.
Consulting Services on E.U. Subsidized Investment Plans
Travel & More Forum, through its member companies, utilizes the countrywide and diverse dealer network in order to provide assistance and consultancy services to business end-customers. The dealers contact and inform business owners within their geographic area of interest, with regards to the Product and Services combination offered by the Forum, as well as on E.U. subsidized investment possibilities. Subsequently, these subsidized business plans fall under the guidance and auspices of Travel & More Forum’s Consultancy Department. The experienced staff, in turn, communicates with end-customers directly in order to clarify issues arising and in order to collect all pertinent information regarding the timely and accurate completion of their Application for Subsidies.
In some instances Travel & More Forums' experienced consultants outsource the services of other specific consultants or agencies in order to provide a complete and experienced service tailor-made to the client’s need and specific market segment needs.
These Consultancy Services do not end at the mere completion of the Application for E.U. Subsidy. They are provided as an non-stop solution, throughout all the different phases of the subsidized business plan, either directly or through the dealer network and include: generic project management services, periodic information on the project status, onsite implementation support, alternative funding support and follow-through of the subsidized business plan implementation until the receipt of the subsidy funds.
Upon completion, consultancy services are provided for the efficient and successful distribution of end-customers’ Products and Services, via Travel & More Forums’ means, strategic alliances, tools and channels.
In conclusion, Travel & More Forum’s Consultancy Serivces are a “per-case” ongoing process not inclusive only on E.U. Subsidized opportunities, but rather as a means of enhancing the interaction experience of business end-customers with the Travel & More Forum and its members.